HP Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue.
Why Buy From Us?
Free Insured Delivery.
Free insured delivery on orders over $60 is available to all of our customers, new or old.
Your order is also insured so that if anything goes wrong with the delivery, we can replace it for you quickly and at no additional cost.
Safe, secure checkout and hassle-free returns.
Not only do we allow payments via debit and credit cards processed by SagePay, we also take payments via PayPal so you can use your PayPal balance when you want to pay.
Excellent Customer Support.
Customer service is our main focus and this is apparent in how loyal our customers are. A dedicated team of staff are ready should you need to contact them for any reason at all. Check out our Help Centre or try the Live Chat to get in touch.