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  • Unfortunately your local authorities have made the decision to halt our methods of getting commercial post to you in a timely manner. We have been advised to stop all shipments to New Zealand as of immediate affect. Once this ban has been lifted we will inform all customers who are on our mailing list - if you are not on our mailing list you can adjust your setting in your account section here: https://www.nzgameshop.com/communication-centre or by subscribing to our newsletter here https://www.nzgameshop.com/newsletter

Delivery & Payment

Payment

You can pay for your order using your credit/debit card or through PayPal.

All prices are quoted in New Zealand Dollars (NZD).

Delivery

Delivery charges vary, please see the table below to see shipping charges for your country.

Express delivery is available for $4.99 per order on orders to New Zealand

We may choose to dispatch your order using DHL Tracked services if the order is of high value/quantity, the decision to upgrade to a tracked service is made at our discretion

Countries Order value below $60 Order value $60 or over
Argentina $2.99 $2.99
Brazil $2.99 $2.99
Canada $4.99 Free
Cook Islands $4.99 $4.99
Hong Kong $4.99 $4.99
Indonesia $4.99 $4.99
Japan $4.99 $4.99
Malaysia $4.99 $4.99
New Caledonia $4.99 $4.99
New Zealand $2.99 Free
Papua New Guinea $4.99 $4.99
Singapore $4.99 $4.99
South Korea $4.99 $4.99
Taiwan $4.99 $4.99
Thailand $4.99 $4.99
USA $4.99 Free
Vanuatu $4.99 $4.99
Vietnam $4.99 $4.99

Items are usually dispatched within 24 hours Monday to Friday excluding public holidays. During the Christmas holiday season, orders may take more than 24 hours before dispatch. Orders are delivered by UPS or Royal Mail. All items are shipped from the UK, standard delivery time is approximately 6-12 working days. Express delivery is 4-10 working days.

If your order is late please contact us using the contact us form.

Please note that certain items cannot be delivered because of their size or weight. All delivery times are averages and not guaranteed.

Regional Games/Consoles

All of our games will be compatible with PAL consoles which means they will work on New Zealand consoles, unless stated otherwise on the listing. A region-specific PSN/Xbox Live/Nintendo Network account may be required when ordering an item that contains downloadable content

All PS4, Xbox One, Switch, PS3, DS, PSP and Vita games are not region locked and will work in any country.

Please note that this address is not for correspondence or product returns. If you would like to contact us, please use the form on the contact page.