NTSC (National Television System Committee) is the standard for games commonly used in the United States and Canada. NTSC games for sale on our website will work with any PAL (UK, European and Australasian) console; however you may be required to create an Xbox Live/PSN (PlayStation Network) account in the USA to activate any future/included DLC (Downloadable Content).
PAL (Phase Alternating Line) is the standard for games commonly used in UK, Europe, Australia and New Zealand. All gaming systems sold in PAL countries will play all PAL, NTSC & NTSC-J discs we offer for sale. Please note: an HDMI cable is required to play NTSC games on a PlayStation 3 Console.
NTSC-J means that it is the Japanese release of the game. It is commonly used in Japan, Hong Kong & Singapore. NTSC-J games will usually have Japanese wording on the box art and will usually work on any NTSC device. Any NTSC-J games for sale on our website will work with any PAL (UK, European and Australasian) console; however you may be required to create an Xbox Live/PSN (PlayStation Network) account in the Asia to activate any future/included DLC (Downloadable Content).
DLC (Downloadable Content) is additional content which is created for a released video game. DLC can be anything from extra levels or characters to updated team rosters or in-game features. DLC will require an internet connection and an account with the source of the product (usually PSN, Xbox Live, Nintendo eShop, Steam/uPlay/Origin.
Steam is an internet-based digital distribution, digital rights management (DRM), multiplayer, and social networking platform developed by Valve Corporation. Steam provides installation and automatic updating of games on multiple computers, as well as various community features.
Origin is an internet-based online gaming, digital distribution and digital rights management (DRM) platform developed by Electronic Arts that allows users to download games with the Origin client.
uPlay is a cross-platform service available in more than 50 games. This service was created by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms including PC, PlayStation 4, Xbox One, PlayStation 3, Xbox 360 & Wii U.
GOG.com is a digital distribution platform serving computer games and movies.
PlayStation Network, officially abbreviated PSN, is an entertainment service provided by Sony Computer Entertainment for use with the PlayStation family of video game consoles, Sony tablet and smartphones. The PlayStation Network encompasses online gaming, music, television and movie streaming services.
Become a member and you'll be able to:
Xbox Live is the online service for Xbox One and Xbox 360 consoles.
With an Xbox Live Free account you can experience the hottest exclusive games, HD movies and TV shows, live events, music and sports, along with premier entertainment apps, Internet Explorer and Skype on your TV.
With an Xbox Live Gold account, you'll have access to 'Games with Gold' and free games for both the Xbox One and Xbox 360. Plus, we're introducing Deals with Gold for Xbox One, which gives members exclusive discounts on games in the Xbox Store. With the most advanced multiplayer, Games with Gold, and Deals with Gold, Xbox Live Gold is better than ever. And your Xbox Live Gold membership extends across Xbox 360 and Xbox One. So if you're already an Xbox Live Gold member, you're good to go.
Here's a sampling of what you can do on Xbox Live:
Nintendo eShop offers a wide range of games and free demos available to digitally download for Wii U console or Nintendo 3DS system.
A CD Key is a series of letters and digits that must be entered during software installation to allow the user to play. CD Key Download means we will email you the CD Key, so you can download and play instantly on various platforms including Steam, Origin and uPlay.
Boxed and Digital means when your order, we will open the box and email you the CD Key, so you can download and play without having to wait for the post. We will then ship your game to you as normal, so you can get playing and then add the box and disc to your collection.
Player Points is a reward system where we offer our customers points for every pound you spend at our website. These points can be exchanged for vouchers for money off your next order. Click here for more information about Player Points.
PEGI is a system used throughout Europe that provides parents detailed recommendations regarding the age suitability of game content in the form of age labels and content descriptors on game packages. Much like BBFC ratings for films, a PEGI 18 rating means that the game is unsuitable for people under the age of 18.
BBFC (British Board of Film Classification) is a non-governmental organization responsible for the national classification and censorship of films within the United Kingdom.
Sage Pay is Europe's leading independent payment service provider (PSP) and is one of the most trusted payment brands. SagePay handles credit card and debit card transactions in a highly secure environment.
PayPal is an online payments system that enables you to pay, send money, and accept payments without revealing your financial details. PayPal is one of the world's largest internet payment companies.
3D Secure is an extra layer of security for online transactions. It involves the use of a password that is stored against your credit/debit card and used to validate your details when paying online. MasterCard SecureCode and Verified by Visa are both examples of 3D Secure.
MasterCard SecureCode is a free security service that guards against unauthorized use of your existing MasterCard card when you shop online.
Verified by Visa is an easy-to-implement global service that helps increase both cardholder and merchant confidence in Internet purchases, and reduces disputes and fraudulent activity related to the use of Visa payment cards.
Different countries around the world have different DVD regions. The region of our DVDs is listed on each product page. The different regions around the world are:
In order to play a DVD from another region, you will either need to either have a region-free DVD player or set your machine to a different region - this is usually easy to do by doing an internet search for your model number and the words "change region".
Different countries around the world have different Blu-ray regions. The region of our Blu-rays is listed on each product page. The different regions around the world are:
In order to play a Blu-ray from another region, you will either need to either have a region-free Blu-ray player or set your machine to a different region - this is usually easy to do by doing an internet search for your model number and the words "change region".
Please note that this address is not for correspondence or product returns. If you would like to contact us, please use the form on the contact page.
